Glovara Cancellation Policy
At Glovara, customer satisfaction is our top priority. We understand that sometimes circumstances change, and you may need to cancel an order. Below, we outline our cancellation policy to ensure clarity and ease of process for our valued customers.
How to Cancel Your Order
If you wish to cancel your order, please send an email to support@glovara.life. In your email, include your order number and a brief explanation of your reason for cancellation. This helps us improve our services and understand our customers’ needs better.
Cancellation Timing
We encourage you to reach out as soon as you decide to cancel your order. Our team processes orders quickly, so the sooner you contact us, the higher the likelihood that we can accommodate your request.
Important Note: Shipping Status
Once your order has been shipped, it cannot be canceled. We recommend checking your order status and shipping confirmation emails carefully. If you find that you need to return an item after it has been shipped, please refer to our return policy for further instructions.
Refund Process
If your cancellation is successful before shipping, we will process your refund promptly. Refunds typically take 3-5 business days to appear on your original payment method, depending on your bank’s processing times.
Customer Support
Our customer support team is here to help. If you have any questions or need assistance with your cancellation request, feel free to reach out at support@glovara.life. We are committed to providing a smooth experience and addressing any concerns you may have.
Thank you for choosing Glovara. We appreciate your understanding of our cancellation policy and look forward to serving you again in the future!